Accessing the UCSB Wireless Network

The main difference between the regular “UCSB Wireless Web” network and the “UCSB Secure” network is that the secure network encrypts all wireless data traffic and allows your device to more easily reconnect, not always prompting you for your login information via a web page.

Regular Network

To access the Campus Wireless network follow these steps:

  1. Join “UCSB Wireless Web” network
  2. Open up an Internet browser and go to any webpage (you will be redirected to a log-in page)
  3. Enter your UCSBNetID and password

Secure Network

  1. Connect to the wireless network called “UCSB Setup”.

  2. Open a web browser and go to any URL.

  3. It should redirect you to a page with directions on how to setup your connection to the Secure Wireless network.




Usage: The UCSB Wireless Network is, like all other UCSB data networks, for authorized use only and you must abide by all applicable policies and laws.


Network Restrictions: The wireless network blocks port 25 (SMTP), please use either web-based email or configure your email client to use port 587 when sending mail. The network also blocks communications between individual wireless client. Finally, some service providers may block traffic originating from the UCSB Wireless Network.

Timeouts: Your wireless session will timeout when your computer goes to sleep or after 4 hours. Once timed-out you will need to reauthenticate in order to continue using the network.


Common Problems


Forgot UCSBNetID and/or password: For students the UCSBNetID and password are the same as your Umail username (i.e. and password. For Faculty, your UCSBNetID and password is the same as your STAR login. All users can reset their password at the campus's Identity Manager website located here:


I don't have a UCSBNetID: All students, staff (including paid researchers), and faculty should have UCSBNetID's, however guests do not. If you do not have a UCSBNetID, please visit the campus's Identity Manager website located here:

Guests require a temporary username and password that can be used thought their stay. To get guest access please have a College of Engineering Faculty member forward the following information about yourself to

  1. full name (first, middle, last)
  2. phone number (cell phone preferred)
  3. local mailing address
  4. permanent mailing address
  5. start date of visit (when wireless access will be granted)
  6. end date of visit (when access will be revoked)
  7. your email address


I can't login: First, be sure you are entering your username and password correctly. Second, make sure you are entering your username and password correctly. If you are positive that you have entered your username and password correctly, try one more time.

If this does not work, make sure that you are logging into the correct webpage. The correct webpage should read, "Welcome to the UCSB Data Network" and contain information about the login process and conditions of use. If you do not see this page and instead are presented with one that reads, "Welcome to the Cisco wireless network." Then you are at the wrong webpage. Make sure that you have javascript enabled and try again. 

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Last update:
2014-02-11 22:57
Troy Smith
Average rating: 1 (2 Votes)

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